Information Management & Systems Research (IMSR)
IMSR is a collaboration of researchers who draw on and work with Information, Systems and Systems Thinking. Our research predominantly focuses on human, rather than technological, aspects and issues.
IMSR researchers currently work in 7 major concentrations:
- Information Security and Safety (also see HACS)
- Human Resources Information Systems
- Innovation adoption and diffusion (& Digital Reporting)
- Knowledge Dynamics, Knowledge Development & Knowledge Management
- Netnographic Business Analysis
- Pedagogy, Education, & Systems Support
- Systems Thinking for Complex Issues
- Systems Ontology & ApproachOur underlying philosophy
Information Systems Researchers (IMSR) explore human aspects of Management, Information, and Systems in myriad contexts; and draw on a Systems ontology to do so. Our primary research approaches include (but are not limited to) Systems Thinking and Systems Integration. Our Systems ontology assumes that:
- there are no silos
- every entity and issue we investigate is both a part of a larger system and comprises multiple sub-systems
- context is critical
- simplistic solutions to complex problems should be avoided, but rigorous systems approaches aspire to simplicity.
- Research Concentrations, Projects & FundingOverview of our work, with selected publications
HRM in Australia
2008 - ongoing. A multi-industry and multi-sector investigation into the Human Resources Information Systems (HRIS) that service Australian industry. To date, public sector adoption of HRIS has been published, and private sector adoption is currently being analysed. Chief investigators: Cate Jerram & Indrit Troshani.
- Troshani, I; Jerram, C; & Rao Hill, S. 2010 Exploring the Public Sector Adoption of HRIS. Industrial Management & Data Systems Vol 111 No 3 pp 470-488.
For information about A Complexity Approach to Sustainable HRM, see below (Systems Thinking). Chief investigator: Sam Wells.
ISR researches extensively in Cyber Security in Organisations (particularly in collaboration with DSTO), and the broader field of Information Security and Safety (InfoSec) across all domains.To see details about ISR's work in this area, including Information Risk Management, see "National Priority Research" below.
To see information about the collaborative work conducted by Human Aspects of Cyber Security (ISR and DSTO in partnership), see the HACS website.
includes: Digital Business Reporting & XBRL, Health Informatics, Social Media, Green IS.
The government's support for a national movement to e-Health has brought adoption (and resistance) to eHealth and the various aspects of Health Informatics to the forefront of attention. Because Health Informatics represent a very personal aspect of digital privacy, diffusion and adoption of Health Informatics is of national private - as well as governmental - interest. Some of our ISR researchers have been looking at these issues since 2007. Current and completed projects in these domains include:
Complexity in eHealth. Chief investigator: Dr Indrit Troshani.
GP Attitudes Towards Health Informatics Chief investigator: Dr John Knight.
- Bali, R., Troshani, I., Goldberg, S. and Wickramasinghe, N., (Eds.)(2013) Pervasive Health Knowledge Management. New York: Springer. (ISBN 978-1-4614-4513-5)
- Knight, JKM (2010) The healthcare reform agenda: A key role for GPs. Australian Family Physician. Volume 39, No 12 (December), 1-2.
- Knight, JKM Patrickson, M and Gurd, BW (2010). GP Attitudes Towards Amalgamating Electronic Patient Health Data. International Journal of Health Care Quality Assurance.
- Knight, JKM Patrickson, M and Gurd, BW (2008). Understanding GP Attitudes Towards A Data Amalgamating Health Informatics System. eJournal of Health Informatics, (3)2
Innovation adoption and diffusion
While innovation is a highly valued capacity in our rapidly changing, technology-focused world, adoption and diffusion of innovation are still highly problemetised areas. ISR researchers consider adoption issues across a very broad range of organisations and innovations. Chief Investigator: Dr Indrit Troshani.
- Sharif, M. H. M., Troshani, I., Davidson, R. (forthcoming 2015) Public Sector Adoption of Social Media, Journal of Computer Information Systems (ISSN 0887-4417).
- Rao Hill, S., Troshani, I., and Burgan, B. (2014) Broadband Adoption in Regional and Urban Households. Journal of Computer Information Systems, Vol. 54, No. 3, pp. 57-66 (ISSN 0887-4417)
- Lambert, S.C. & Davidson, R.A. (2013) "Application of the Business Model in Studies of Enterprise Success, Innovation and Classification: An analysis of empirical research from 1996 to 2010", European Management Journal, Vol.31, pp. 668-681.
- Rampersad, G., Plewa, C., and Troshani, I. (2012) Investigating the Use of Information Technology in Managing Innovation: A Case Study from a University Technology Transfer Office, Journal of Engineering and Technology Management, Vol. 29, No. 1, pp. 3-21.
- Troshani, I., Rampersad, G., and Plewa, C. (2011) Adopting Innovation Management Software in University Innovation Commercialization, Journal of Computer Information Systems, Vol 52, No. 2, pp. 83-92. (ISSN 0887-4417)
- Troshani, I., Jerram, C., and Rao Hill, S. (2011) Exploring the Public Sector Adoption of HRIS, Industrial Management & Data Systems. Vol. 111, No. 3, pp. 470-488. (ISSN 0263-5577).
- Troshani, I., Rao Hill, S. 2011, “Regulating Mobile Services: An Institution-Based View",International Journal of e-Business Research, Vol. 7 No. 1, pp. 11-30.
- Rao Hill, S., Troshani, I. and Burgan, B. 2011, “Developing a predictive model of broadband adoption in rural and regional Australia”, Information Management and Data Systems, Vol 111 No 7.
- Rao Hill, S., Troshani, I and Freeman, S. 2011, “An eclectic perspective on the internationalization of Australian mobile services SMEs”, I. Lee (Eds). Strategy, Adoption and Competitive Advantage of Mobile Services in the Global Economy (an imprint of IGI Global).
- Troshani, I. and Rao, S. (2007) Understanding the Diffusion of Mobile Services Using Stakeholder Theory, Proceedings of the IADIS Multi Conference on Computer Science and Information Systems - eSociety 2007, Lisbon, Portugal, 3-6 July (ISBN 978-972-8924-37-9). "Outstanding Paper Award" Nominee.
- Troshani, I. and Rao, S., 2007, Critical factors influencing the adoption of emerging mobile technologies, Idea Group Publishing, Inc, Virginia.
- Rao, S. and O'Leary, C. 2005, 'Integrating data mining and data warehousing with internet marketing', Advances in E-Marketing, Clark III, I. and Flaherty, T. (eds.)Idea Group Publishing, Inc, Virginia.
Innovation and Knowledge Nexus & Synergy
Innovation and knowledge are inextricably intertwined. ISR researchers investigate this nexus. Chief Investigator: Dr Lisa Daniel.
- Daniel, L.J. & Klein, J. 2013. Innovation Agendas: The Ambiguity of Value Creation. Prometheus (in press).
- Dawson P & Daniel, L J., 2010. Understanding Social Innovation – A Provisional Framework, International Journal of Technology Management, Special Edition – Social Innovation, 51(1): 9-21.
- Dawson, P., Daniel, L. and Farmer, J. 2010. Editorial: Social Innovation, International Journal of Technology Management, 51(1): 1-8.
- Dawson. P., & Daniel. L.J., 2010. Examining the social processes of ‘Innovation’ to inform the development of a new framework for making sense of ‘Social Innovation’ Ch10, p107 in The SInet 2010 eBook, Ed. Yeatman, Heather, Social Innovation Network (SInet), University of Wollongong, Research Online, 2010. ISBN: 978-1-74128-188-0 (online)
For more on Knowledge, Knowledge Development, Knowledge Management and Knowledge-focused Innovation, see Knowledge Dynamics, Knowledge Development & Knowledge Management.
Digital Business Reporting & XBRL
As every aspect of business and every piece of information about organisational activity becomes digitised, digital reporting - and the use of XBRL in particular - is of increasing importance to organisations. ISR researchers have focused on XBRL since as early as 2004. Chief Investigator: Dr Indrit Troshani.
- Shan, G. Y., Troshani, I., Richardson, G. (forthcoming 2015) An empirical comparison of the effect of XBRL on audit fees in the US and Japan, Journal of Contemporary Accounting & Economics (ISSN 1815-5669).
- Shan, G. Y., Troshani, I. (forthcoming 2015) The effect of mandatory XBRL and IFRS adoption on audit fees: Evidence from the Shanghai Stock Exchange, International Journal of Managerial Finance.
- Troshani, I., Parker, L. D., and Lymer, A. (forthcoming 2015) Institutionalising XBRL for financial reporting: resorting to regulation, Accounting and Business Research (ISSN 0001-4788)
- Shan, G. Y., and Troshani, I. (2014) Does XBRL Benefit Financial Statement Auditing? Journal of Computer Information Systems, Vol. 54, No. 4, pp. 11-21 (ISSN 0887-4417)
- Troshani, I. and Lymer, A. (2011) Institutionalizing XBRL in the UK: An Organizing Vision Perspective, Proceedings of the 19th European Conference on Information Systems (ECIS2011), June 9-11, Helsinki, Finland. - Best Paper Award Nominee
- Troshani, I. and Lymer, A. (2010) Translation in XBRL Standardization. Information Technology & People, Vol. 23, No. 2, pp. 136-164. (ISSN 0959-3845)
- Doolin, B. and Troshani, I. (2007) Organizational Adoption of XBRL, Electronic Markets, Vol. 17, No. 3, pp. 199-209. (ISSN 1019-6781)
- Doolin, B. and Troshani, I. (2004) XBRL: A Research Note. Qualitative Research in Accounting & Management, Vol. 1, No. 2, pp. 93-104. (ISSN 1176-6093)
ISR 's work in this domain encompasses many aspects of knowledge, particularly (but not exclusively) in organisational contexts. Rapid technological advancement has caused complex issues in Knowledge Management. Too often, and too easily, organisational attitudes to knowledge creation and development, knowledge "transfer", and knowledge sharing overlook or undervalue critical human and epistemological issues. ISR Projects in this domain include:
- 2012 - 2014 Creating Value Through Social Processes. Chief investigator: Sasi Rathnappulige.
- 2009 - 2015 Synergistic Knowledge Dynamics and Innovation. Chief investigator: Dr Lisa Daniel.
- 2000 - 2004 Knowledge Management in Organisations for Information Systems & Organisational Change Management. Chief investigator: Dr Cate Jerram.
- Rathnappulige, S.R. & Daniel, L.J. 2013. Creating Value through Social Processes: An Exploration of Knowledge Dynamics in Expert Communities of Practice. International Journal of Technology Management, Vol. 63 (3/4): 160-184.
- Daniel, L.J. & Rathnappulige, S.R. 2013. Coming of Age for the Knowledge Economy: Knowledge in Collectives of Experts. International Journal of Knowledge Management.
- Daniel, L. J., Huang, F., Rathnappulige, S.R., Neale, L. 2013. Initiating Open Innovation Clusters: Cultivating Knowledge for Competitive Advantage; Chapter 8: Resources and Competitive Advantage in Clusters, Eds. Brown, K, Burgess, J., Festing, M., Royer, S. Rainer Hammp Verlag (Munchen/Mering) Book Series on International Human Resource Management, Series Editors Festing, M & Royer, S.
- Freeman, S., Daniel, L., Murad, W. 2012. Knowledge and Network Development for Service Firm Entry into Emerging Asian Markets. Asian Business and Management, Sp. Issue “Doing Business in Emerging Asian Markets”, Feb. 11(1); 101-122.
- Daniel, L. J. 2012. Leveraging Bioindustry Knowledge: Clusters of Globally Competitive Knowledge and Innovation. International Journal of Globalisation and Small Business, Vol 4, (3/4): 221-241
- Daniel, L. J. and Dawson, P. 2011. The sociology of innovation and new biotechnologies. New Technology Work and Employment, March 26(1), 1-16.
- Daniel, L. J. Rathnappulige, Sasikala. Dawson, Patrick. 2011. The Sustainability and Dynamics of Knowledge in Expert Communities: A Comparative Exploration of Communities of Practice, International Journal of Arts and Science. Feb. 4(6), 258-238.
- Daniel L. J & Davis C R, 2009. What Makes High-Performance Teams Excel? Research Technology Management, Vol 52:4, pp40-45.
- Dawson, P. M., Spedding, T. A., Daniel, L. J. & Clements, M. D., 2009, Socially innovative and commercially viable: Partners or prisoners of future business developments. Research Online p169-176. http://ro.uow.edu/commpapers/621.
- Jerram, C, 2004, A Sensemaking Approach to Knowledge Management in Organisations for Information Systems Change. UWS.
Netnographic Business Analysis; eCommerce, eBusiness and eService
Studying websites (netnography) leads to a great diversity of organisations and business models. Just some of those studied by ISR researchers can be identified here, particularly Netnographic studies. Chief Investigator: Dr Robyn Davidson.
- Tilt, C. Davidson, R. & Tilling, M. (2008) "NGO Communication and Activism via Electronic Media: Australian Evidence", Third Sector Review, Vol. 14, No.2, pp.75-96.
- Davidson, R.A. & Lambert, S.C. (2004) "Applying the Australian and New Zealand Risk Management Standard to Information Systems in SMEs", Australasian Journal of Information Systems, Vol. 12, No.1, September, pp. 4 - 17.
ISR 's work in this domain encompasses eLearning, Blended Learning, Pedagogy, and Systems for pedagogical support.
eLearning, Blended Learning, and similar adoptions of information systems to enhance and engage learning are being rapidly implemented in the corporate world and the public sector, as well as in tertiary education and K-12. As the technology develops faster than the pedagogy, there is a serious need to engage with the human aspects of the information systems that support learning. Our current studies in this sphere include:
- Web 2.0 Technology to Enhance Student Learning.Chief investigator: Dr Robyn Davidson.
- A case study in Blended Learning implementation and management in university Business Schools. Chief investigator: Claire Lewin (PhD ongoing).
- A design-based study on Evidence-Based eLearning Design. Chief investigator: David Isaacson (PhD ongoing).
- Davidson, R.A. (2012) "Wiki Use That Increases Communication and Collaboration Motivation", Journal of Learning Design, Vol.5, No.2.
Sustainability, Organisations, Environment, Agriculture
Systems thinking allows us to recognise and work our way through complex problems that can be considered "too big to handle" and to approach them in all their complexity rather than simplistically reducing them to silo-shaped bite-sized pieces. ISSaS researchers bring their understanding of complexity to bear on domains and issues about which they are passionate. Current and completed projects in these domains include:
- Jan 2015 - December 2017 Price Volatility of Fresh and Living Commodities: Asymmetric Transmission, Welfare Effects and Policy Options [$10,000 Funded by National Natural Science Foundation of China; Partner: Central University of Finance and Economics, Beijing.] Chief Investigator: Daowei Sun.
- Aug 2014 - June 2016 The development of decision models on assessing the risk of water environment for selected regions of Nen River [$60,000 Funded by Ministry of Water Resources of China, Partner: Songliao Water Resources Protection Bureau, Changchun.] Chief Investigator: Daowei Sun.
- Dec 2014 - June 2015 Systems thinking analysis of production process flow estimates in winery throughput [$5000, faculty support for Cat 1 grants; partnered by Treasury Wine Estates] Chief Investigator: Daowei Sun.
- March 2012 - March 2015 Integrated decision making system for water resources management [$30,000 International collaboration research project, Funded by Songliao Water Resources Protection Bureau, Ministry of Water Resources, Changchun.] Chief Investigator: Daowei Sun.
- July 2013 - June 2014 Environmental management under community involvement at tourist destinations: a systemic comparison between cases in China and Australia [$7,000 Australia - China joint action program, Funded by Academy of the Social Sciences in Australia.] Chief Investigator: Daowei Sun.
- 2009 - ongoing Systemic action research to nurture emergent transformation to form a sustaining organisation Chief investigator: Josie McLean (PhD ongoing).
- 2009 - ongoing A Complexity Approach to Sustainable HRM Chief investigator: Sam Wells.
- Xu, X; Sun, D*; Guo, T. 2015 'A systemic analysis of typhoon risk across China' Natural Hazards DOI:10.1007/s-11069-015-1586-0.
- Summers, D, et al. 2015 'Simple models for managing complex social-ecological systems: The Landscape Futures Analysis Tool (LFAT) Environmental Modelling & Software, vol 63, pp 217-29
- Sun, D; Hyland, P; Cui, H. 2014 'A Designed Framework for Delivering Systems Thinking Skills to Small Business Managers' Systems, 2, 297-312.
- Sun, D; Hyland, P; Bosch, O. 2014, 'A Systemic View of Innovation Adoption in the Australian Beef Industry', Systems Research and Behavioral Science, no. forthcoming, p. DOI: 10.1002/sres.2251
- Wang, K; Deng, Y; Sun, D; & Song, T. 2014, 'Evolution and spatial patterns of spheres of urban influence in China', Chinese Geographical Science, vol. 24, no. 1, pp. 126-36.
- Santiago-Brown, I; Jerram, C; Metcalfe, A; & Collins, C. 2014. What Does Sustainability Mean? Knowledge Gleaned from Applying Mixed Methods Research to Wine Grape Growing. Journal of Mixed Methods Research. (Online first, 19 May 2014) doi: 10.1177/1558689814534919.
- Santiago-Brown, I; Metcalfe, A; Jerram, C; & Collins, C. 2014. Transnational Comparison of Sustainability Assessment Programs for Viticulture and a Case-Study on Programs’ Engagement Processes. Sustainability. (Sustainable Agriculture, Food and Wildlife). 6 (4), 2031-2066. doi:10.3390/su6042031
- Wells, S and McLean, J. 2013 'One Way Forward to Beat the Newtonian habit with a Complexity Perspective on Organisational Change' Systems vol 1, no 4, pp 66-84.
- Bryan, B et al. 2013 'The second industrial transformation of Australian landscapes', Current Opinion in Environmental Sustainability, vol 5, nos 3-4, pp 278-87.
- Bosch, O; Nam, N; & Sun, D. 2013 'Addressing the Critical Need for 'New Ways of Thinking' in Managing Complex Issues in a Socially Responsible Way' Business Systems Review (ISSN 2280-3866), vol 2, no 2 pp 48-70.
- Wells, S. 2011 'HRM for sustainability: Creating a new paradigm', in Clarke, M. (ed), Readings in HRM and Sustainability Tilde University Press, pp 133-46.
- Wells, S. 2011 'Setting people up for success: Sustainable performance management', in Clarke, M (ed), Readings in HRM and Sustainability Tilde University Press pp 51-63.
- McLean, J and Wells, S. 2010 'Flourishing at the Edge of Chaos: Leading Purposeful Change and Loving it' Journal of Spirituality, Leadership and Management vol 4 no 1 pp 53-61.
- Davidson, R.A. (2009) "A Longitudinal Study of Australian Winery Websites", Asian Pacific Management Review, Vol.14, No.4.
There are always, inevitably, research projects and papers that don't fit in any one designated category. ISR researchers mainly focus on specific topics (listed above), but other independent works and projects are listed here.
- Gray, H., Issa, T., Pye, G., Troshani, I., Rainer, R. K., Prince, B., & Watson, H. (2015). Management Information Systems, First Australasian edition. Brisbane: John Wiley & Sons Australia, Ltd. (ISBN 9781118646021)
- Daniel, L. J. & Neale, L., 2012. Unexpected Challenges to Strategic Directions in High Technology Organisations, Australia and New Zealand Academy of Management, Perth Australia, Dec 5-7. BEST PAPER AWARD.
- National Priority Research Information Security & Safety
ISR is dedicated to exploring all aspects of information and cyber security that are associated with human weakness, risk management, non-compliance with policies and standards, and safety.
We research with:
- Defence and Public Sector Organisations (through the HACS alliance)
- Private Sector Industry and Organisations
- Not for Profit Sector Organisations
- Individuals & communities of all ages and walks of life: Private and Social Sectors
Information Security and Safety, and Cyber Security, in all their aspects, are critical to National Priority Research fields in matters to do with Defence and with our nation's economic well-being. The work ISR undertakes in the human aspects of Information Systems, Security, Safety & Risk Management, addresses multiple issues and explores risks, vulnerabilities, costs and protective and educational factors across multiple sectors including Economic; Personal and Private; and Social.
- 2015 - 2016 Systems Approach to Password Management for Information Security. Chief Investigator: Cate Jerram.
- Risk awareness and risk perceptions as information security issues in Australian organisations. Chief investigator: Malcolm Pattinson.
- End-users and information security awareness. .Chief investigator: Malcolm Pattinson.
For the majority of the Information (& Cyber) Security & Safety projects engaging ISR researchers, visit the HACS website.
- Pattinson,MR & Anderson,G 2007. How well are information risks being communicated to your computer end-users?, Information Management & Computer Security, Vol. 15 Iss: 5, pp.362 - 371
- Pattinson,MR 2004. A Method of Assessing Information System Security Controls, Chapter 11 in Information Security and Ethics: Social and Organizational Issues edited by Dr Marian Quigley, pp. 214-237, 2005.
- Pattinson,MR 2004. COBIT: An Ideal Tool for Teaching Information Security Management, Information Systems Control Journal, Volume 6, pp. 33-36
For the majority of the Information (& Cyber) Security & Safety publications engaging ISR researchers, visit the HACS website and researchers' directory profiles.
- Researchers & Research PartnersMeet our academic research leaders
ISR Group: University of Adelaide Business School
- PhD and Student Researchers and GraduatesEnquire about joining ISR
Our current PhD researchersJosie McLean
Complexity and Corporate Sustainability
Embedding sustainability into organisational DNA: a story of complexity.
Supervisors: Dr Sam Wells; Dr Cate Jerram; Dr John Molineux.Claire Lewin
Blended Learning implementation and management in university Business Schools.
Supervisors: Dr Cate Jerram; Dr Ian Green.David Isaacson
Information Systems & Education
Evidence-Based eLearning Design.
Supervisors: Dr Edward Palmer; Dr Cate Jerram; Dr Philip Uys
Our PhD graduates
ISR will give serious consideration to prospective PhD students with proposals aligned to our research interests.
'The University of Adelaide understands the importance of encouraging and nurturing the next generation of researchers.
- External CollaboratorsExplore opportunities for industry and professional collaboration
The University of Adelaide understands the importance of collaborative research and strong partnerships with industry and professionals in today's global market.
ISR is a multi-disciplinary research field with current focus in Systems Thinking; Human Resources Information Systems; Educational Systems; and in Human Aspects of Information and Cyber Security and Safety. Different key aspects of these research concentrations include: Management, Management Information Systems, System Dynamics, Psychology, Human Resources Management, Education, Adult Education, Sociology, and Computing Information Systems.
To accomplish the diverse and rich research needed to tackle these global issues requires researchers bringing expertise from all these fields and more. ISR is actively seeking colleagues in all the disciplines that bring unique strengths and insights to research into our key concentration areas.